Services / Drainage & Reactive Services

Drainage & Reactive Services

Clearing, repairs, and after-hours response when it can't wait.

What's included

Our drainage & reactive repairs services

Keeping drainage clear before it backs up, and responding fast when it does.

Drainage Maintenance & Clearing

Scheduled checks and clearing that keep drains flowing before they block.

Reactive Call-Outs

After-hours response when a blockage or backup can't wait until business hours.

Documented Audit Trail

Every job recorded against the written scope, so you know what was found and fixed.

One Invoice, Every Trade

Coordinated alongside plumbing and every other trade on site, under a single contract.

How it works

Our process

1

We walk the site

Drainage points, known trouble spots and flow paths assessed before anything's written down.

2

We write the scope

A clearing and inspection schedule matched to your site, agreed up front.

3

Trained crews deliver it

The same crew each visit, who know your site's drainage history and weak points.

4

We check and report

Every job documented against the written scope – not just a job marked done.

Why Facility Plus

A drainage partner you don't have to chase

One Point of Accountability

A named contact who answers when something needs attention – not a call centre.

Vetted, Local Crews

100% vetted staff who know your site, not a different subcontractor every visit.

Written Scope & Reporting

You know exactly what's being done and when – checked, not assumed.

Questions

Frequently asked questions

Do you offer after-hours response?+
Yes. Drainage backups don't wait for business hours, so reactive call-outs are available after-hours through your named supervisor.
How often should drains be checked?+
It depends on the site – carparks and grounds-heavy sites tend to need more frequent clearing. We agree the schedule in your written scope based on how the site actually drains.
Do you provide documentation for each job?+
Yes, every job is recorded against the written scope with a documented audit trail, so you know exactly what was found and fixed.
Can drainage be combined with other services?+
Yes. Drainage & Reactive Repairs is one of seven services available under one contract, one invoice and one point of accountability.
What areas do you service?+
Facility Plus operates nationwide across New Zealand, with local crews on the ground delivering the actual work.

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